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07772221412
Knowledge base
General
FAQ
3
Brightness Lenovo Laptops
MS Teams
Student Password Spreadsheet Location
Printing
Printing on LBBD Printer
1
Printing on the Xerox printer from your curriculum laptop & Tutor PC
Interactive Whiteboard Display
Sound Issues
1
No sound from the Speaker, only from the Computer
Display Issues
1
Tutor PC & Interactive Whiteboard Display
Microsoft Teams
Online Meeting Support
5
Blur MS Teams Background on Laptop
Blur MS Teams Background on Smart devices
Ending a meeting for all participants & the organiser
Downloading Attendance Sheet After Your Meeting
Editing The Expiry Date of Your MS Teams Meeting Recording
Class Teams Support
3
Renaming Your Class Team
Adding Team Members & Assigning roles
Assigning Your Line Manager as the "Owner" of Your Private Channel
Staff Video Walkthrough Guide
General Videos
1
Walkthrough Videos for Staff
PC/Laptop Support
PC & Laptops
2
Lock the Tutor PC/Laptop when you are away
Sign out, Shutdown, Restart PC/Laptops
OneDrive
Learner's OneDrive Support
1
SIGNING LEARNERS INTO THEIR ONEDRIVE ACCOUNT
Help Desk Software
by Freshdesk
